Transparent pricing, no surprises. Flat monthly fee.
No hundred-line hidden fee schedule. As your revenue grows we do not add commissions. Monthly when you pay monthly, two months free when you pay yearly — try 14 days free, no credit card needed.
Flat monthly. No commissions.
No revenue share.
Growth
For brands starting on a marketplace and launching their own site.
- INCLUDED
- Up to 2,500 orders/month
- 3 marketplace integrations
- 1 storefront (D2C)
- Basic reporting
- e-Invoice integration
- Email support · 24h response
Scale
For growing brands. Unlimited channels, multi-warehouse, and advanced automation.
- EVERYTHING IN GROWTH +
- Up to 25,000 orders/month
- Unlimited marketplace integrations
- Multi-warehouse & shipping routing
- Karum AI suggestions
- Webhook & API access
- 24/7 priority support · P1 < 15 min
- Monthly partnership meeting
Enterprise
High volume, SAP/Logo/Nebim integration, custom availability guarantee, and enterprise support.
- EVERYTHING IN SCALE +
- Unlimited order volume
- SAP / Logo / Mikro / Nebim
- Custom availability guarantee · 99.99% with credits
- Custom-design storefront support
- Dedicated account manager
- Custom setup & team training
- VPN / IP allow-list / SSO
Three plans, the full list.
Which feature is in which plan?
Below table shows modules, limits and support levels included in each plan. The limited (◔) marker means the plan provides this feature at a lower limit or in a basic version.
| Feature | Growth | Scale | Enterprise |
|---|---|---|---|
| General | |||
| Monthly order limit | 2,500 | 25,000 | Unlimited |
| Panel users | 5 | 25 | Unlimited |
| Stores (multi-store) | 1 | 5 | Unlimited |
| Currencies | TRY | Multi (TRY, USD, EUR, GBP) | All + custom |
| Audit log retention | 30 days | 180 days | 7 years |
| Orders & operations | |||
| Order management panel | |||
| Multi-carrier fulfillment | |||
| Warehouse-based order splitting | — | ||
| Returns and exchange flow | |||
| Installments / Pay-later (12-installment card) | |||
| Pre-order and back-in-stock | — | ||
| Recurring (subscription) orders | — | ||
| Inventory & warehouse | |||
| Real-time stock sync | |||
| Multi-warehouse | — | ||
| Barcode & mobile POS app | |||
| Inter-warehouse transfer | — | ||
| Automatic stock alerts | |||
| Lot / serial number tracking | — | ◔ | |
| Marketplace & channels | |||
| Connectable channels | 3 | Unlimited | Unlimited |
| Trendyol & Hepsiburada & N11 | |||
| Amazon & Etsy & Pazarama | ◔ | ||
| Per-channel price and stock | |||
| Automatic feed updater | ◔ | ||
| Meta / TikTok / Google ads sync | ◔ | ||
| Storefront & themes | |||
| Visual theme editor | |||
| Starter themes | 5 | 25 | Unlimited + custom |
| Custom domain + SSL | |||
| Headless / Storefront API | — | ||
| A/B testing & personalization | — | ||
| Multilingual storefront | ◔ | ||
| Customer & loyalty | |||
| Customer CRM & segments | |||
| Points & tier program | ◔ | ||
| Abandoned cart email + SMS recovery | |||
| Customer reviews & UGC | |||
| Unified support inbox | — | ||
| Karum AI | |||
| AI product copy & SEO writing | ◔ | ||
| AI product image enhancement | — | ||
| AI dynamic pricing suggestion | — | ||
| AI demand forecasting & restock | — | ||
| AI customer support agent | — | ◔ | |
| Developer | |||
| REST API access | |||
| Webhook + outbox | ◔ | ||
| Theme Kit CLI & custom theme deploy | |||
| Sandbox environment | — | ||
| SSO (SAML / OIDC) | — | — | |
| VPN / IP allow-list | — | — | |
| Support | |||
| Email support | 24 h | 8 h | 1 h |
| Live chat (in-panel) | Business hours | 24/7 | 24/7 + Slack |
| Phone line | — | Business hours | 24/7 |
| Dedicated customer manager | — | Shared | Individual |
| Team training (live) | Webinar | Monthly workshop | Custom program |
| Onboarding service | Self-serve + guide | Guided | Turnkey |
| availability guarantee & infrastructure | |||
| Uptime guarantee | 99.5% | 99.9% | 99.99% |
| availability guarantee breach credit policy | — | ◔ | |
| Data backup retention | 30 days | 90 days | 7 years |
| Dedicated infrastructure | — | — | |
| KVKK / ISO 27001 report | Self-serve | On request | Individual + audit |
Add as you need.
One-time or scheduled add-ons you can purchase on top of your Karum subscription. Transparent pricing, no hidden items.
Migration service
We migrate your products, customers, orders, content and URLs from Ikas, Ideasoft, Shopify, T-Soft or WooCommerce to Karum. Your old URLs are preserved via 301 redirects — no SEO loss.
- Data map + sample migration
- Theme approach + URL map
- Stop-the-world plan + go-live
Custom theme design
Pixel-perfect design tailored to your brand. Karum design studio works with you: 4 page templates + component library based on your brand guide, deployed in one click.
- Brand workshop + moodboard
- 4 page templates (home, category, product, campaign)
- Karum theme library integration
Marketplace setup service
Trendyol, Hepsiburada, N11, Amazon — per-channel approved-category product mapping, carrier matching and post-launch support. No more uploading hundreds of products one by one.
- Category + commission mapping
- Shipping + return flow setup
- First-week rapid support
Dedicated infrastructure
For Enterprise: isolated Kubernetes namespace + dedicated Postgres + Redis. KVKK / ISO 27001 / PCI DSS Level 1 audit reports + VPN tunnel. Monthly subscription.
- Dedicated Postgres + Redis cluster
- VPN / IP allow-list / SSO
- 2 on-site audits per year
The plan that fits your business.
Three plans designed for three different sizes. Below are the most common brand profiles and real customer examples for each plan.
First storefront + three marketplaces
Brands just starting to sell, still operating from a single warehouse, planning to grow up to 2,500 orders/month. One storefront + 3 channels is enough.
- Home textile boutiques
- Designer fashion brands
- Local coffee & deli
- Gift & decor
Multi-channel + multi-warehouse + AI
Teams whose marketplace operations have matured, whose own storefront is growing, and who want to optimize shipping as warehouse count grows. Price + content + support automation with Karum AI.
- Mid-size electronics
- Cosmetics & wellness
- Multi-branch stores
- Sports & outdoor
ERP + dedicated + availability guarantee
For holdings, chain stores and enterprise brands. SAP / Logo / Nebim integration, dedicated infrastructure, 99.99% availability, 24/7 phone line, dedicated account manager.
- Chain store brands
- FMCG groups
- Enterprise gifting & B2B
- Holding e-commerce units
First year 3-7× return target.
Average 90-day operational gains for brands that switched to Karum. We've shared estimated example scenarios below — discuss your own numbers with our sales team.
- Monthly revenue₺ 1,200,000
- Avg. basket₺ 480
- Monthly orders2,500
- Active marketplaces4
- Previous platformLegacy software + manual
- Shipping error savings₺ 84,0003% → 0.6% error rate drop
- Operations labour savings₺ 156,0002 full-time equivalents freed
- Cart-recovery uplift₺ 198,000Cart recovery + AI rec rail
- Ad efficiency uplift₺ 120,000Meta CAPI + AI optimisation
Numbers derived from the last 12-month median operational gain across 4,200+ active Karum customers. Varies by sector and revenue segment.
Everything about pricing.
Commission, VAT, plan change, cancellation — transparent answers to every pricing question. Write to our support team for anything else.
Still undecided? 14 days free, no card.
Karum never asks for credit card details from minute one. If you don't like it, cancel in one click — your data stays with you.
Your first sale this week. Setup in 5 minutes.
Our onboarding team runs the process. Data migration, product mapping, and channel connection included — first sale on average in 3–7 days.